Your use of this site shall be governed in all respects by the laws of the Republic of Ireland. These terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
Disclaimer
All prices on this website are subject to change without prior notice. Facility Flooring cannot be held liable for any existing price changes, mistakes, typos or updates.
Manufacturers reserve the right to modify product specifications from time to time. For further information, please contact a member of the sales team.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
DELIVERY SERVICE & PRICE
At Facility Flooring we are passionate about getting your goods to you quickly and we understand it is important for you to know when your order will be delivered.
We deliver to your home or work address – whichever is more convenient for you to be able to sign for the delivery.
DELIVERY CHARGE
A charge of €65 will be applied for all orders under €350 per order. Free delivery will be applicable for orders over €350
DELIVERY TIMES
As soon as your order is received it will be processed within 24 hours ready for shipment to your specified delivery address. At the moment we offer a Standard Delivery service of 4 – 5 working days unless it is a special order item and delivery time has been indicated and also excluding weekends and bank holidays.
DELIVERY ADDRESSES
We´ll deliver direct to you, to your customer or to site.
ORDER TRACKING
You can track your order by contacting us via email at info@facilityflooring.ie. We are ready to help you with your order.
PLANNING AHEAD
Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings, if needed.
NEED HELP REGARDING DELIVERY:
If you still need further assistance regarding your delivery please contact us on +353 (0)62 710 33 or via email at info@facilityflooring.ie
RETURNS
Hopefully you won’t need to return an item, however, if you do, it is our aim to make this as simple as possible. By following the guidance below you can help us to help you when a product is faulty. Your statutory rights are not affected by this guidance.
If you have any questions please call us on +353 (0)62 710 33
Certain items are excluded from being returned. These include goods that are made to measure or cut to your requirements, also you cannot return any item(s) where it has been opened.
Please remember to include your invoice and ensure that all items are securely packaged before return.
Post office return is not available for items over 1m in length and 2kg in weight.
By law we have to provide you with this Returns form. However, you do not have to use it and you may find one of the above methods of cancellation / return more convenient for you.
RETURNS POLICY
It should be noted that goods are returned at their own expense.
Restocking charge will be applicable for returned goods.
Refunds
The Flooring Supply Centre Limited T/A Facility Flooring operates one refund and return policy. It is specified by law under the Consumer Rights Directive 2011/83 (“CRD”) which you have a right to cancel and return products anytime within 14 calendar days after the day on which you received the products. If you order goods you can cancel your order within 14 calendar days from the date on which The Flooring Supply Centre Limited T/A Facility Flooring begin to supply the goods to you. All good being returned must be in a re-saleable condition. These items can only be refunded in accordance with your legal rights.
If you cancel your item under EU the CRD (i.e. anytime within 14 calendar days after the day on which you received the products, or within 14 calendar days from the date on which the supply of goods begins), you will receive a refund within 14 calendar days of us receiving your items to the specified returns address (Galtee View, Ballyneale, Donohill, Co Tipperary).
If you only return part of your order we will not refund any applicable delivery charge paid.
Payment
On receipt of order goods will be paid for same day.
